First and Foremost
Dear Patients present, past and future: We want you to know that we are here to answer your questions and take care of any emergency dental need you have.
We want to assure you that closing the office during the COVID-19 crisis is part of the public health strategy to enact social distancing, to slow the spread of disease and to minimize the impact of its spread on the medical system so as not to overwhelm it.
During this closure time we are adapting our infection control measures in response to the presence of this new disease in our lives. When we reopen we will be able to treat you safely and we will be able to protect our staff and keep us healthy so that we are here to care for you.
We will resume care and it will be the same superior care we have always provided!
New Appointment Policies
We will ask all our appointed patients to review a screening questionnaire for COVID-19 symptoms and exposure before confirming an appointment. If you have any symptons or concerns about your health- please postpone your appointment.
We are adapting new scheduling policies to provide additional time for arrival and to minimize patient overlap in the reception area, as well as to provide additional disinfection time in between patients.
On the day of your scheduled appointment we will ask you to wait in your car and call into the office when you arrive. We will then review the screening questions and make payment arrangements for your treatment before we invite you into the office. We will be using touchless payment methods and communications as much as possible.
Once we are ready to seat you, the front desk will call you back to invite you in and you will be greeted by you clinician who will do temperature screening, have you wash you hands and then seat you in a completely sterilized treatment room.
We will be wearing additional items of PPE (Personal Protective Equipment) that we have not worn in the past such as face shields and full gowns (when the procedures demand it).